Job Description
The successful candidate will be responsible for:
Assessing tenant rent accounts to identify cases that are in arrears.
Collecting / Chasing rents from tenants as per the terms of their AST.
Posting all monetary transactions to relevant tenant accounts.
Contacting tenants / leaseholders via telephone, email and formal letter to chase payment of outstanding debts.
Liaising with tenants / leaseholders to ensure that any queries or disputes are resolved in a timely manner.
Arranging payment plans with defaulting tenants and following this up with written confirmation.
Liaising with solicitors in the event of any non-payment of rent.
Generate debtor reports for review by management.
Maintain and administer accounts database.
Raise months, quarterly demands.
Assist with all bank rec’s and other accounts administration duties.
Any other ad-hoc duties.
Personal Qualities / Skill / Attributes:
Experience as a Credit Controller in a similar role / industry.
Possess strong time management skills
Possess good IT skills, including Excel.
Be able to work effectively as part of a team and under own initiative
Demonstrate very good written and verbal communication skills
Be punctual and work efficiently
Package
£30 - £35k depending on experience.
Workplace Pension
25 days holiday plus bank holidays.
Hours: 9:00 – 5:30, Mon - Fri
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